Project Information
Candy Accessories
Utah Valley, USA
Sink Installation
Two Hours
Payment Gateway Fix for a Teak Wood Furniture Brand beauty panda 2024 chennai
Client Overview:
Our client, a premium teak wood furniture brand, faced critical payment gateway issues on their Shopify website. Customers were unable to complete transactions, impacting their sales and customer experience.
Challenges:
- The website was running on an outdated Shopify theme, leading to compatibility issues.
- High order cancellations and improper document submission resulted in payment gateway restrictions.
Solution & Execution:
Our team quickly identified the root causes and worked on two fronts simultaneously. We updated the Shopify theme to ensure seamless functionality and collaborated with the respective support teams to resolve the payment gateway restrictions. Within just one week, we successfully implemented the fixes and restored smooth transactions.
Results:
The client was highly satisfied with the resolution. Their website now runs smoothly, transactions are processed without issues, and they continue to serve their customers without disruptions.